Service Options

Compliance & Customs Management
Consolidation Services
Security
Incoterms
Cargo Insurance

As one of the world's largest customs brokers we file several million customs entries every year.

We combine our expertise of worldwide customs regulations with local knowledge to ensure the smooth flow of all international shipments. We offer a complete menu of traditional brokerage services including:

• Import/export clearance
• Customs brokerage management
• Cargo security

We aim to simplify the complexities of customs control for our customers. Using the latest direct electronic connections to customs agencies we provide our customers with an efficient, rapid-entry and paperless transaction service.

We are also responding to the increasing importance of security issues within the supply chain with a range of services which facilitate pre-shipment authorisations.

Providing our customers with specialist advice on all aspects of the customs and regulatory processes we ensure that compliance is achieved in the most efficient way.

Established procedures, effective technology and solid relationships with customs authorities worldwide help ensure goods are delivered when expected. All documentation is managed and clearance processes can be initiated before goods are in transit to expedite clearance.

Valuable expertise is also available to our customers on logistics solutions for free trade zones, as well as managing the complexities of duty payments, bonded warehouses and inventoriesoften in countries where suppliers have no fiscal representation.

Key capabilities include:

• Document preparation
• Regulatory compliance and reporting
• Customs warehousing
• Duty management
• Customs clearance
• Advice on tariff quotas and classification

Our consolidation services are recognised as a global leader in providing fully integrated logistics, consolidation, warehousing, transportation and global distribution network solutions.

Our leading-edge purchase order management system provides complete product visibility by event (from container to the sub-item level), including the ability to manage the entire supply chain by exception.

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DHL Logistics has played a pioneer role in the freight forwarding industry as it was the first freight forwarder to establish a worldwide in-house security department; it has also implemented an integrated security program focused on pro-activity and prevention and maintaining adequate security measures to protect customer assets.

DHL Global Forwarding was one of the first global freight forwarders to receive a C-TPAT certification in February 2003. The certification was followed by a successful validation carried out by US Customs & Border Protection (CBP) officials in April 2004. As a result of the validation process, several of our operational procedures were named "C-TPAT best practice" by the CBP.

With more than 100 highly-secured locations, DHL Logistics has the most extensive network of facilities, fulfilling and mostly exceeding the highest security standards in physical and operational security set by customers and their organisations as well as by regulatory bodies.

DHL Logistics Security Department is acknowledged within the industry for its expertise in supply chain security and for providing professional advice and consultancy in all security-related matters. We ensure transparency with our internal security audit and risk assessment programmes for lanes and locations. Moreover, we guarantee quick response times to security-related incidents thanks to our global incident reporting system and our contacts with local and international law enforcement authorities.

It is our goal to become the benchmark for supply chain security in the industry.

The sales contract between seller (shipper) and buyer (consignee) usually forms an important foundation for provision of logistics services to our customers. Incoterms, as issued by the International Chamber of Commerce, are designed to be an integral part of these sales contracts, regulating the division of costs, risks and obligations between seller and buyer.

For an overview of the most commonly used Incoterms in intercontinental transportation, DHL Global Forwarding has produced a guide with a simple chart and short definitions. To obtain a copy, please contact your regular sales contact.

As a leader in transportation and logistics, DHL Global Forwarding understands and appreciates the risks involved with bringing your goods to the market every day. The DHL cargo insurance program provides cover to limit the financial impacts of any potential loss or damage during transportation.

Having cargo insurance protects your investment and gives you the peace of mind that your working capital will keep on working, even in a loss or damage situation.

For more information, contact customer service or speak to your regular DHL contact.